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    4. Adwords Ad disapproved - Banned product on Site (glutamine)?

    Adwords Ad disapproved - Banned product on Site (glutamine)?

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    • jbk365
      jbk365 last edited by

      We are starting to get ads disapproved. One yesterday, one today. The reason - banned supplement 'glutamine'.

      Neither of these ads were for glutamine so I assume it's because l-glutamine is sold on the site. The actual ad for l-glutamine landing on the l-glutamine page has not been disapproved?

      In 2012 Google informed us the glutamine was no longer on the banned list so I'm not sure what's going on here?

      Has anyone had a similar experience? Is there a solution apart from removing the product entirely?

      1 Reply Last reply Reply Quote 0
      • Alick300
        Alick300 last edited by

        Hi John,

        What is disapproved? The ads, or is  the site   suspended?

        In case of suspension Google send email why site suspended. there shouldn't be an issue with Glutamine as a food supplement.

        Best way to resolve your issue is call Adwords support team and ask for the reason @ https://support.google.com/merchants/answer/4581834?hl=en

        Thanks

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