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    • Hurf
      Hurf last edited by

      What the deuce?!?!

      If .Scot IS supported. you'd expect the Scottish Parliament  (http://www.parliament.scot) to show one or two inbound links?! As it stands, it doesn't show any:

      https://moz.com/researchtools/ose/domains?site=http%3A%2F%2Fwww.parliament.scot&target=domain&sort=domain_authority&page=1

      Something is amiss, here.

      I don't know if you've seen Braveheart, Tawny, but the Scots don't take kindly to being oppressed. If you don't want a lot of hairy, blue-faced fellows showing what is worn beneath their kilts, I'd give someone in the Moz tech department a nudge 😉

      1 Reply Last reply Reply Quote 0
      • Hurf
        Hurf @tawnycase last edited by

        This issue with the .Scot domain appears to cover the whole TLD. I've tested a number of other .Scot domains and They all show No DA/PA and No Established Links. (However, Page Social Metrics do show).

        The last one I tested was isleofjura.scot (https://moz.com/researchtools/ose/links?site=isleofjura.scot&filter=&source=external&target=domain&group=0&page=1&sort=page_authority&anchor_id=&anchor_type=&anchor_text=&from_site=)

        If this is TLD wide one can't help but wonder if this issue is more widespread?

        Could this be part of something bigger, namely the drop in DA/PA after the recent Mozscape API update?

        I think this has the potential to be the tip of the iceberg 😕

        1 Reply Last reply Reply Quote 0
        • livingphilosophy
          livingphilosophy last edited by

          hey

          does this mean there is a bug in your system?

          1 Reply Last reply Reply Quote 0
          • ViviCa1
            ViviCa1 @tawnycase last edited by

            You also suggested the same was true for someone recently asking about a .cc TLD - and someone else recently had the same issue with what I believe was a .kitchen TLD - if it is correct that you support all TLDs listed in that link, then all .cc and .kitchen domains should be supported. In fact that list seems to include all sorts of custom TLDs including .landrover, .lidl, .skype, .tkmaxx etc.

            Is it possible that this list you reference is simply not correct?

            Hurf 1 Reply Last reply Reply Quote 0
            • Hurf
              Hurf @ViviCa1 last edited by

              It doesn't fill you with confidence does it?

              Either the list isn't a true reflection of supported TLDs (and they aren't supported - and never have been). or, potentially even more unsettling, they should be/were supported and something is broken within the API.

              Neither scenario is good news, however.

              I'll contact support and share their reply, here.

              Update: See below.

              tawnycase 2 Replies Last reply Reply Quote 0
              • tawnycase
                tawnycase @Hurf last edited by

                Back again with a bit more clarity - it turns out that we don't support every TLD in this list, just the ones that appear above the line // List of new gTLDs imported from https://newgtlds.icann.org/newgtlds.csv on 2016-11-29T01:06:51Z

                It looks like .scot is actually below that line, so it's not supported by Open Site Explorer. Sorry about that! It appears that this list has been updated since we began using it as a reference. I will check with the team to see if we could put some work into coming up with a Moz-specific list of TLDs that are supported by the tools rather than relying upon a 3rd party resource.

                I do apologize for not being able to provide answers that inspire confidence!

                ViviCa1 livingphilosophy Hurf 3 Replies Last reply Reply Quote 0
                • ViviCa1
                  ViviCa1 @tawnycase last edited by

                  I do think that would be helpful especially given that your colleague Samantha said .cc isn't supported here, however, in the list .cc is listed above the line, right under .ca, so according to what you said it should be supported.

                  1 Reply Last reply Reply Quote 0
                  • livingphilosophy
                    livingphilosophy @tawnycase last edited by

                    well that's disappointing

                    i guess you'll be offering a refund?

                    tawnycase 1 Reply Last reply Reply Quote 0
                    • tawnycase
                      tawnycase @livingphilosophy last edited by

                      I'm afraid we won't be offering refunds for this issue - Open Site Explorer is one of our free research tools, so there's no cost to get started using this info.

                      1 Reply Last reply Reply Quote 0
                      • Hurf
                        Hurf @tawnycase last edited by

                        Well, thanks for the update, Tawny; we have clarity at least. There absolutely needs to be a definitive in-house list in place of this nigh-on useless third-party one. This is step two of your 'not showing up on OSE' troubleshooting list; if it had been valid we could have identified it as the problem in minutes, rather than hours. 😞

                        1 Reply Last reply Reply Quote 0
                        • tawnycase
                          tawnycase @Hurf last edited by

                          Another update from the team! This is the most up-to-date list of TLDs that Open Site Explorer currently supports: https://raw.githubusercontent.com/publicsuffix/list/abde055b790f9577d02116da8c819838248a9258/public_suffix_list.dat

                          It looks like .scot doesn't appear in that list, so my original answer applies here - that TLD just isn't currently supported by our index. Sorry about that!

                          livingphilosophy 1 Reply Last reply Reply Quote 0
                          • livingphilosophy
                            livingphilosophy @tawnycase last edited by

                            hey

                            can you recommend another tool for link checking?

                            ta

                            ViviCa1 Hurf 2 Replies Last reply Reply Quote 0
                            • ViviCa1
                              ViviCa1 @livingphilosophy last edited by

                              Google Search Console is a free one that lists links to your website. I know a lot of people use Ahrefs or Majestic which aren't free to use. Personally I don't have any experience with them.

                              1 Reply Last reply Reply Quote 0
                              • Hurf
                                Hurf @livingphilosophy last edited by

                                https://www.screamingfrog.co.uk/seo-spider/ offers a free service (okay for a small site, below 500 links).

                                That'll cover you as your gardeners.scot site is well below that.

                                ViviCa1 1 Reply Last reply Reply Quote 1
                                • ViviCa1
                                  ViviCa1 @Hurf last edited by

                                  Another vote for Screaming Frog. Fantastic SEO tool!

                                  1 Reply Last reply Reply Quote 0
                                  • livingphilosophy
                                    livingphilosophy last edited by

                                    hi everyone, thanks for the advice, much appreciated

                                    how long do you think it will take for your tech guys to resolve this issue?

                                    tawnycase 1 Reply Last reply Reply Quote 0
                                    • tawnycase
                                      tawnycase @livingphilosophy last edited by

                                      Hey there!

                                      It's less an issue of a bug in our system and more a factor of how the index was formed this time around. We expect data to normalize and stabilize after our next index update.

                                      1 Reply Last reply Reply Quote 0
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