"Moz encountered an error on one or more pages on your site" Error

[JustinZimri]

I have been receiving this error for a while:

"Moz encountered an error on one or more pages on your site"

It's a Multi-Lingual Wordpress website, the robots.txt is set to allow crawlers on all links and I have followed the same process for other website I've done yet I'm receiving this error for this site.

[Hurf]

Can you elaborate? What Moz tool where you using at the time (It sounds like a crawl test?)

Can you expand the message to reveal the error?

Is your site hosted on a CMS such as SquareSpace, for example?

Is it crawlable using similar external tools?

Do you have any errors within Google Search Console? - Always good to start here.

Please get back to us with some more details and we'll be better positioned to help.

Cheers.

[JustinZimri]

It was the Moz Crawl test tool

Error Message (Screenshot1)

It's a Wordpress website using Polylang plugin for Multilingual features.

I've received no Google Console Errors (Screenshot2)

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[Hurf]

If you want to be doubly sure, you can try Fetch as Google (under Crawl) in Search Console.

And you can also try crawling with a 3rd party tool such as Screaming Frog (https://www.screamingfrog.co.uk/seo-spider/)

If these respond appropriately, it may be worth trying a crawl again, later (as the Crawl Test suggests) - it may just be a temporary glitch in the matrix.

Update us if things don't settle down or you get unexpected results following above.

Don't forget the HELP! button's there if you need it (it's right next to the PANIC! button on your keyboard  https://moz.com/help/contact