The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Getting Started
    4. Can't track my site, keep getting "Ooops. Our crawlers are unable to access that URL"

    Can't track my site, keep getting "Ooops. Our crawlers are unable to access that URL"

    Getting Started
    6 4 104
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Palila-Studio
      Palila-Studio last edited by

      Hello,

      So i keep getting this message and I went to hurl.it and I get 200 response. But it appears its not my actual homepage bc it says the body is empty and in the title it says "COMING SOON" which is not what my actual homepage says. Does anyone know what this means?? Thank you in advance!

      Rena

      1 Reply Last reply Reply Quote 0
      • GPainter
        GPainter last edited by

        Hello,

        Could you say what the URL is? It sure would make it easier to help!

        Palila-Studio 1 Reply Last reply Reply Quote 0
        • Palila-Studio
          Palila-Studio @GPainter last edited by

          duh, sorry.. Palilastudio.com

          GPainter 1 Reply Last reply Reply Quote 0
          • tawnycase
            tawnycase last edited by

            Hey there! Tawny from Moz's Help Team here!

            I'd love to help you out here, but we'll need a bit more information about what's going on to be able to help. If you send us a note at help@moz.com with the details of what's going on, what part of the tools are giving you the error message, and any other relevant details, we'll do our best to help get you sorted out as soon as possible. 🙂

            Thanks!

            1 Reply Last reply Reply Quote 1
            • GPainter
              GPainter @Palila-Studio last edited by

              Sorry to say i cannot recreate the issue on hurl.it and some of the other ways I've looked it all looks like it is working. I'd recommend trying some other tools, as long as it is all working and displaying in Search engine console that is the only place to really worry about as it is the one that counts!

              1 Reply Last reply Reply Quote 1
              • Hurf
                Hurf last edited by

                Hello and welcome aboard! 🙂

                It's working here, (with hurl.it and others - and I can see the actual page content as you'd expect). I can also crawl it within MOZ: "Accessible to Search Engines"  - CHECK

                Could this just be a temporary issue with your web host or perhaps an issue where you are/were connected where you attempted the crawl?FYI: Crawl results show all your pages with 200 status (apart from one 301). All is well 🙂

                1 Reply Last reply Reply Quote 1
                • 1 / 1
                • First post
                  Last post
                • When I crawl my site On Moz it says it can't access the robots.txt file, but crawl is fine on SEM Rush - Anyone know any reason for this?
                  meghanpahinui
                  meghanpahinui
                  0
                  3
                  60

                • Hi, I'm looking to find out why a google+ account that was rarely used has 10,000 views. I want to discover what sites it is linked to. I entered the page url but no joy. can anyone help?
                  GPainter
                  GPainter
                  0
                  11
                  840

                • New to MOZ, can't create a campaign.
                  DavidLee
                  DavidLee
                  0
                  6
                  149

                • Can't create a brand query?
                  pixelflyte2014
                  pixelflyte2014
                  0
                  3
                  261

                • Creating a Campaign Issue: Not Valid URL (URL Doesn't Resolve?)
                  ChiarynMiranda
                  ChiarynMiranda
                  0
                  3
                  280

                • I can't export reports in pdf
                  APH
                  APH
                  0
                  7
                  433

                • Cann't connect the g+,display "remote-authentication.failur" message
                  crackingmedia
                  crackingmedia
                  0
                  2
                  97

                • Why I can't add more campaign to my moz analytics?
                  Futura
                  Futura
                  0
                  8
                  283

                Get started with Moz Pro!

                Unlock the power of advanced SEO tools and data-driven insights.

                Start my free trial
                Products
                • Moz Pro
                • Moz Local
                • Moz API
                • Moz Data
                • STAT
                • Product Updates
                Moz Solutions
                • SMB Solutions
                • Agency Solutions
                • Enterprise Solutions
                • Digital Marketers
                Free SEO Tools
                • Domain Authority Checker
                • Link Explorer
                • Keyword Explorer
                • Competitive Research
                • Brand Authority Checker
                • Local Citation Checker
                • MozBar Extension
                • MozCast
                Resources
                • Blog
                • SEO Learning Center
                • Help Hub
                • Beginner's Guide to SEO
                • How-to Guides
                • Moz Academy
                • API Docs
                About Moz
                • About
                • Team
                • Careers
                • Contact
                Why Moz
                • Case Studies
                • Testimonials
                Get Involved
                • Become an Affiliate
                • MozCon
                • Webinars
                • Practical Marketer Series
                • MozPod
                Connect with us

                Contact the Help team

                Join our newsletter
                Moz logo
                © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                • Accessibility
                • Terms of Use
                • Privacy