Information Not Syncing

[eatatoasis]

Moz is telling me that the website address on our Facebook account is incorrect, however, when I click the link to correct the information, it is already what it should be. Any thoughts on this?

Thanks!

[DmitriiK]

Hi there.

You might be missing trailing slash or something like that or, if you use a link, which is not direct (like short URL), it might be redirecting. Eg.: fb.com/company instead of facebook.com/company

Also, make sure to include https and www.

If nothing helps, post your link here, so we see the "patient"

[DavidLee]

Hello!

You will want to create an official Facebook page so Facebook can return the correct information. Data from unofficial pages do not remain consistent and can cause inaccuracy to spread. Our tool will return data directly contained in Facebook's API database so what you see in the front-end could take a while to update. But definitely create an official page and remove any unofficial ones or merge them.

[eatatoasis]

We'll work to get the page official. Thank you.