I cannot see my campaigns on an iPad mini, any thoughts as to why?

[WebCie]

i am able to log in, see the menu, etc, however in trying to view my campaigns the page remains blank. Any thoughts as to why?

[Vijay-Gaur]

hi Christopher,

This seems to be a device specific problem, I checked my own account using a simulator and it works fine.

http://mobiletest.me/ipad_mini_emulator/?u=https://analytics.moz.com/manage-campaigns

Please check it for yourself, also share the browser name and version you are using.

Regards,

Vijay

[WebCie]

I'm using iOS 10.0.2, I've tried to access it on safari, chrome & Firefox browsers (all latest versions).  Essentially, I cannot see the campaigns or the dashboard. Not the end of the world, I was just hoping to access this info quickly from time to time when not on a PC.

[Vijay-Gaur]

Hi Christopher,

I got the problem, I checked  on my mobile ( android version with UC browser) and It seems mobile version of Moz is not as good. You will have to switch to desktop / responsive version, and that should fix the issue.

How to open desktop websites on mobile

1. Step 1: Open your favourite website or the one you surf the most on a desktop on chrome browser. We have chosen Google just to show you an instance. ...
2. Step 2: Tap the three dots on the Chrome Browser and tap the checkbox 'Request desktop site'.

https://www.mobigyaan.com/how-to-open-desktop-websites-on-mobile-android-guide

I hope this helps. Please, Do let me know the results.

Thanks,

Vijay

[WebCie]

Solved. There is an option in safari to request the desktop version. Solved my Saturday morning problem...thank you!