Anyone used Synup recently?

[irapasternack]

They are now promoting themselves as an alternative to Yext. In theory it sounds good, as it includes listings management that publish updates within 72 hours, along with review monitoring and notifications. I'm wondering if they live up to their pitch.

[MiriamEllis]

Hi Ira,

You might find this thread over at Linda Buquet's forum helpful: http://www.localsearchforum.com/local-seo-tools-software/19078-need-opinions-about-synup-com.html

It ranges from 2014-2015 with people's ongoing opinions of this product.

I hope someone here in our forum might be able to give you a first-hand account of how they like this product, but then again, we may have a lot of Moz Local customers here

[irapasternack]

Thanks Miriam. I'd seen that thread, was hoping for something more recent. Seems like they are going beyond what Moz Local offers, but I'm definitely concerned with the lack of any recent reviews or reports on their value.

[MiriamEllis]

Hey Ira,

I believe some of the commentary on that thread is from just last year, so that's fairly recent. Here's a review from 2016:

http://hubbion.com/reviews/synup/

And here's a 2016 comparison chart that might help: http://localseochecklist.org/citation-submission-services/

So sorry not to have first-hand experience with this.

[irapasternack]

Thanks (as always) Miriam.

Those are helpful, and I'm going to be testing Synup soon. I'll report back here when I have an opinion.

One big reason I'm looking into them is that they combine review monitoring, which I currently pay another company for, with the listings service.  The lack of ability to monitor reviews is why Moz Local isn't a very good fit for my needs.

[MiriamEllis]

Hi Ira!

Were you aware that Moz Search Insights is a product you can add on to Moz Local that includes review data? You might like to check this out before you sign up with Synup (haha!)

https://moz.com/blog/moz-local-insights-announcement

[irapasternack]

Interesting, I was not aware of that...  but unless the info on that page is out of date, the ability to send email notifications on new reviews is not included yet, and that is critical to my clients.  Definitely getting better though!

Overall, it is nice that we are getting more legitimate options for assisting with all phases of the directory listing and review process.

[MiriamEllis]

Hi Ira,

So sorry, no email reporting. Maybe at some point! I can see how that would be helpful.

[ErrickGreene]

Hi Ira,

I was curious what your thoughts were about Synup? I am thinking about signing up and was curious how your experience was.

Thanks,
Errick