Is OSE having problems?

[chrwald]

The healthpage says it is operational but I'm getting a ton of  'There was an error getting your data' messages. First I thought, it just happens to smaller pages, since testing it with moz.com worked. But even pages like nbc.com give me this error. I tried logging out an in again and even swithcing browsers - without success.

Anyone else having problems like this right now?

Cheers, Chris

[davebuts]

Hi Chris,

I've been getting this for the last month or so. Sometimes I have to try 2-3 times but it eventually works and hasn't caused me too many issues. I figured it might've just been a busy time of the day...or it maybe it was my slow internet connection at the time...I really don't know.

Would love to know if this is a known problem that's being looked at, but like I said, it doesn't cause me too many dramas and I don't think I've had to retry more than 3 times.

Hopefully someone from Moz can say why this might be happening

Cheers,

David

[ThomasHarvey]

Just got this status page email: http://health.moz.com/incidents/p9q8yk49kh25

[chrwald]

Thanks guys for letting me know I'm not the only one getting these errors. Right now it works, but great to know someone is already looking into this.

Cheers, Chris

[tawnycase]

Hi there! Tawny from Moz's Help Team here.

I'm so sorry you're running into this issue! We're experiencing some issues with our API this morning, which is why you're seeing these errors. The team is investigating the issue now and we hope to have things back up and running as soon as possible. We've updated our health page to reflect the current issues we're seeing.

Sorry for the inconvenience in the meantime!