One of your listings managed by Moz Local appears to no longer have data on either Google or Facebook

[brightvessel]

Hello,

Here is my business info:

Bright Vessel

18487 SE Federal Hwy #5
Jupiter, FL 33469

561.935.6418

https://www.brightvessel.com/contact-2/

"One of your listings managed by Moz Local appears to no longer have data on either Google or Facebook. As a result we're pausing further updates. However, information distributed so far will be unaffected for the duration of your subscription."

I checked both my accounts and saw the only discrepancy was the suite # was missing on Facebook. I added but I am not sure what else I need to do.

Can someone help?

Thanks,

Judd

[Mustansar]

This usually happen when you have more than one register business at the same place. Google and many other local business listing sites along with Facebook consider them to unauthorised entries. This is mostly happen with businesses using service offices.

If Google find two or more businesses with one link address, Google disable almost all of those even you have been a verfied user. To get back to track you need to add full complete address including suit or office number along with main address.

This will brng you back to your local listing back to normal.

Just to let you know, this has happen with us as well. So thats why i am so sure about it.

I hope this will help.

[ScottImageWorks]

yea, but why today? This happened all at once....

[KristinaKeyser]

Hi Jackson! Kristina from Moz's Help Team here.

I'm sorry to hear you are experiencing issues with your paused listings this morning. I'm afraid we experienced an issue with our connection to Google which has already been resolved and our engineers are in the process of un-pausing all affected listings. Paused listings have no impact on what we have already distributed to our data partners. When this situation occurs under normal circumstances (deleted Google page, street address hidden), this would only prevent you from making new changes or updates.

I had a chance to peek into your account and was able to verify that your listing is active again.

I apologize for any inconvenience. As always, you can reach out to our team directly if any issues of this nature pop up again in the future by sending a note to help@moz.com.

Sorry again for the trouble on this one - I hope you have a great day!
-Kristina