MOZ Local not recognizing listing in ranking - score should be higher

[rosemontmedia]

Hello

I have used MOZ local for a client in New York City. Since we set up MOZ Local for his practice MOZ keeps showing there is no Facebook page nor a hot frog listing. However both of these listings exist and are correct. Is there a way to show MOZ that these listings exist so the MOZ Rank can show the proper score/accuracy. He wonders why the score isn't higher but there isn't much I can do at the moment. Thanks!

[DavidLee]

Hi rosemontmedia

The check listing tool is a search tool, so it will rely on the response Facebook and Hotfrog provides when we are querying for the business information. Each time you generate a listing report, this is a live query. If no results are found, this means the data is not available in their respective API's. Hotfrog doesn't have the best API as many listings fail to appear in our searches. For Facebook, you will want to make sure their listing is setup as a local business page and has a couple of check-ins in order for the information to be available.

Hope this helps!