Moz disconnecting from Google Analytics
-
Hi
A number of our campaigns have been disconnected from GA and every time we connect them it says it has, but when you go back, it is disconnects again. I found this thread on this forum: https://moz.com/community/q/google-reauthorization-in-moz#reply_216161
Is this still relevant?
Thanks.
Regards
Nikkihttps://moz.com/community/q/google-reauthorization-in-moz#reply_216161
-
Hi Nikki!
Could you send a ticket to our Help Team at help@moz.com so that we can take a look at your specific campaign? There are a couple different reasons why this could be happening, so it'd be great to take a look.
Thanks!
Kevin
Help Team -
Hi there
I sent an email to help@moz.com 24 hours ago and have still not had a response. We are keen to get this resolved ASAP - can someone please get in touch soon. It is a public holiday in SA tomorrow.
Thanks.
Nikki
-
Hi Nikki - I sent you a response yesterday, but it looks like you didn't see it! I just sent another one with instructions about how to try to resolve this

Thanks,
Kevin
Help Team -
Hi Kevin
Thanks but that wasn't the solution. I figured out what the issue was and resolved it myself.
Thanks though.
Nikki
-
Fantastic! Let us know if there's anything else we can help with

Kevin
Help Team -
What was the solution? I emailed Moz help and have nothing back.
-
Hi Francis - your ticket is being looked at now, so you should have a response shortly. Thanks for your patience!