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    4. MOZ Page Grader - Sorry, but that URL is inaccessible?

    MOZ Page Grader - Sorry, but that URL is inaccessible?

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    • N1ghteyes
      N1ghteyes last edited by

      Its possible your SSL is the issue, do you know if its an SNI cert? Moz crawler doesnt yet support SNI and a lot of recently issued certs are SNI ones...

      Also, if your using Cloudflare, those certs are SNI as well.

      http://serverfault.com/questions/506177/how-can-i-detect-if-a-server-is-using-sni-for-https

      1 Reply Last reply Reply Quote 0
      • kevin.loesken
        kevin.loesken last edited by

        Hello Janet!

        I believe the problem here is actually the special characters in your URL, which our tools will generally have a hard time reading.

        In general, foreign language characters in your URL are tricky when it comes to SEO. I would recommend reading the following article that explores this in more depth:
        https://www.fusionbox.com/blog/detail/are-foreign-language-characters-in-urls-bad-for-seo/536/

        I hope this helps. Thank you!

        Kevin
        Help Team

        N1ghteyes Jason_Marsh123 3 Replies Last reply Reply Quote 0
        • N1ghteyes
          N1ghteyes @kevin.loesken last edited by

          Moz can't crawl his root domain (i tested using page grader) or any other URLs on his site,

          So while the special chars might not help, i dont think thats the issue here :). Atleast, not the only one.

          https://moz.com/researchtools/on-page-grader?keyword=preguntas&url=https%3A%2F%2Fwww.respuestasparaelhombre.com

          1 Reply Last reply Reply Quote 0
          • Jason_Marsh123
            Jason_Marsh123 @kevin.loesken last edited by

            Hi,

            But even I try and grade www.respuestasparaelhombre.com it still gives me - Sorry, but that URL is inaccessible.

            kevin.loesken 1 Reply Last reply Reply Quote 0
            • Jason_Marsh123
              Jason_Marsh123 @kevin.loesken last edited by

              Also a sister UK site www.menshealthanswers.co.uk does not crawl

              1 Reply Last reply Reply Quote 0
              • kevin.loesken
                kevin.loesken @Jason_Marsh123 last edited by

                Hi Janet,

                In that case, I'm guessing that Tony is correct that this is most likely a firewall issue. I ran a crawl test on www.respuestasparaelhombre.com and it did actually crawl all of your pages as far as I could tell, but I'm also not able to check any of your page grades. If possible, please reach out to the host of your website to see if they can help diagnose this issue.

                If you have any other questions or issues, please write into help@moz.com and we'll help you out further.

                Thanks!

                Kevin
                Help Team

                1 Reply Last reply Reply Quote 0
                • kevin.loesken
                  kevin.loesken last edited by

                  Hi Janet!

                  I just took a look at your campaign for "Mens Health Answers", and the Crawl Diagnostics look to be crawling all of your pages. Can you log into your campaign again and let me know if you're seeing something different than what I'm seeing? If you're still seeing issues, click the blue button on the bottom right-hand corner of your screen on almost any Moz page and let us know.

                  Thanks!

                  Kevin
                  Help Team

                  Jason_Marsh123 2 Replies Last reply Reply Quote 0
                  • Jason_Marsh123
                    Jason_Marsh123 @kevin.loesken last edited by

                    Hi,

                    Yes I requested a crawl this afternoon and it seem to go fine but it always has, it's just the page grader function that is not working for some reason.

                    I work for Eli Lilly here in the UK so it's not as easy as picking up the phone and asking your hosting company what the heck is going on... We (our agency) are moving the sites and other sister sites from https://plone.org/ to http://www.crownpeak.com/ so it may have something to do with it being locked down.

                    If you look at the link history we lost almost all of them around March? I thought had something to do with the 301 redirect which seems to go from http to https

                    1 Reply Last reply Reply Quote 0
                    • Jason_Marsh123
                      Jason_Marsh123 @kevin.loesken last edited by

                      Hi,

                      What I do not understand is that I am getting my weekly "New Rankings and On-Page Reports Ready for Mens Health Answers " email which shows page grades - how can that be if I can't manually grade a page?

                      1 Reply Last reply Reply Quote 0
                      • Moz.HelpTeam
                        Moz.HelpTeam last edited by

                        This post is deleted!
                        1 Reply Last reply Reply Quote 0
                        • kevin.loesken
                          kevin.loesken last edited by

                          Hi Janet!

                          I just sent you an email to go over the concerns about your campaigns. Look for my mail and we can troubleshoot everything further that way!

                          Thank you!

                          Kevin
                          Help Team

                          1 Reply Last reply Reply Quote 0
                          • playshakespeare
                            playshakespeare last edited by

                            I'm having the same issue for www.playshakespeare.com. Crawl works fine, but the On Page Grader always gives the "Sorry, but that URL is inaccessible" error.

                            1 Reply Last reply Reply Quote 0
                            • tpenberthy
                              tpenberthy last edited by

                              Also having the same issue with my site cu-portland.edu.  This is a recent phenomenon.  I can't use on-page grader nor will it show basic page rankings because it says my site is inaccessible.

                              1 Reply Last reply Reply Quote 0
                              • WeaverMike
                                WeaverMike last edited by

                                Also having issues with my site wilsonart.co.th.  Please check into this.

                                1 Reply Last reply Reply Quote 0
                                • WeaverMike
                                  WeaverMike last edited by

                                  Just tried to use it for wilsonart.com and it would not grade.  Please advise.

                                  1 Reply Last reply Reply Quote 0
                                  • ddelaney8
                                    ddelaney8 last edited by

                                    Hey all... I'm in the same boat for

                                    http://www.owneroperatordirect.com

                                    Any ideas?  Would love to start using the Page Grader feature.

                                    Thanks.

                                    1 Reply Last reply Reply Quote 0
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