Moz local is telling me that i am missing a listing from HotFrog yet i have a listing there. How do i get moz to see it or add it manually?

[nowmedia1]

Moz local is telling me that i am missing a listing from HotFrog yet i have a listing there. How do i get moz to see it or add it manually?

[PatrickDelehanty]

Hi there

Is the listing linking to the right website and is all of the information listed correct?

Take a look at these:
How to Perform the Ultimate Local SEO Audit Advanced Local Citation Audit & Clean Up: Achieve Consistent Data & Higher Rankings

Also, I would take a look at this Q+A question in which David Lee's, from Moz, answer might help!

For whatever reason, Moz is finding issues with your listing. Take a look and see if you can spot check this listing (and others), and if you have the ability to update these, please do!

Hope this helps! Good luck!

[nowmedia1]

It doesn't even show a link. 100% incomplete.

[PatrickDelehanty]

Hi again

I'm sorry, I meant your HotFrog listing - "Is the listing linking to the right website and is all of the information listed correct?"

Sorry for the confusion!

[nowmedia1]

Everything is listed correctly.

[PatrickDelehanty]

Hey

What is your website? Mind if I take a look?

[nowmedia1]

http://www.jpricemcnamara.com/

http://www.hotfrog.com/Companies/Law-Offices-Of-J-Price-Mcnamara

[PatrickDelehanty]

Hi there

That's odd - when I ran it through Moz Local it didn't find it. All of your information appears to be correct. This may be a Staff related question, so I would await there answer.

There is an opportunity to add your business here, but again, I would wait for a Moz staff member to chime in - you also don't want multiple listings. Sorry about that - I thought your issue would have been a quick fix!

Good luck!

[nowmedia1]

Thanks for try.

[JordanRailsback]

Howdy!
Thanks for reaching out, and sorry for the trouble! Unfortunately, we're not partnered with Hotfrog, so we aren't able to force them to share this information with us.

We've checked Hotfrog's API, but if they're not showing that listing information to us, then there's no way for us to display the information within your Moz Local listing. So, the best thing I could recommend would be to contact Hotfrog directly, and ask them to make sure that the listing is fully visible to Moz