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    4. Weekly Report not updated since Jan 26\.

    Weekly Report not updated since Jan 26\.

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    • jojobo
      jojobo last edited by

      I have multiple campaigns and they all say that the last update was Jan. 26th.  Should I be getting a new weekly update for all of them by Feb. 3?   Is there a setting that I need to checK?

      Thanks for your help 🙂  JoAnne

      1 Reply Last reply Reply Quote 0
      • RyanPurkey
        RyanPurkey last edited by

        Hi JoAnne. I have updated data in some of my campaigns so all seems to be in order. They do roll out in a staged fashion as they're processed so an instantaneous update isn't to be expected. If you have your older data or original crawl data in there it should be working and update accordingly. Just give it some more time and you'll likely see fresh data soon. Cheers!

        1 Reply Last reply Reply Quote 2
        • Alick300
          Alick300 last edited by

          Im having the same issue - no update since 27/01/15. I've just checked and there's a yellow note at the top of the page saying they (Moz) are a little behind in gathering the data.

          I guess Moz have had a high server load/ issues this week. If no update in the next few days I'd contact support.

          1 Reply Last reply Reply Quote 3
          • donford
            donford last edited by

            Yep our updates are usually available by Tuesday, but didn't get our second campaign until today. As noted by Alick and Ryan there is a notice on the pro panel. Image below.

            Hope it helps,

            Don

            JIPqgSz.png

            1 Reply Last reply Reply Quote 2
            • jojobo
              jojobo last edited by

              Thank you for the response!  Just an FYI - I don't get that message that is in your pro panel.  I get this message:

              Our Medium tier has been upgraded. Get 5 more campaigns and 450 more keywords for an extra $50 a month. Upgrade Now

              1 Reply Last reply Reply Quote 0
              • network_operations
                network_operations last edited by

                I also have a lagging campaign; typically I receive reports on Wednesdays, but no update since Jan 28. Other campaigns seem healthy.

                1 Reply Last reply Reply Quote 0
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