Why is "preview this query" button greyed out in Add & Manage Queries?

[jojobo]

I am trying to set up an industry query in Add & Manage Queries but the "preview this query" button greyed out.  I filled in the Query Name,  Add Label: Industry and matches phrase exactly under Search Query.

Thank you for your help.

[Christy-Correll]

Hi there, did you fill in the search query box with your search term enclosed in quotes? Also, are you receiving any error messages? So sorry for your trouble!

Christy

[jojobo]

Hi Christy,

Yes, I filled in the search query box with the search term enclosed in quotes.  There is no error message - I can't do anything because the button is inactive (greyed out).

JoAnne

[Christy-Correll]

So you have filled in both fields, and selected the type of query, as in the screen cap? I just want to make sure, as there is not a known issue with this tool. If you are certain, please send a message directly to help@moz.com so the Help Team can look into what is going on with your account.

Thanks so much for your patience, JoAnne. We really appreciate it!

Christy

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[jojobo]

Thank you.  I will contact the help team.

[Christy-Correll]

Good deal, JoAnne. Have a great weekend!

Christy

[jojobo]

UPDATE:

In the top right of screen I had (-1) of 25 queries available. All accounts are limited to 25 queries. The button is greyed out when limit is hit.It seems that queries are automatically added when you add competitors and brands so I was unaware that queries already existed. I ended up combining some of these queries to free up some space for new ones by using the "OR" operator in the queries dialog for similar keywords.  Thanks!

[Johnny_AppleSeed]

Hi,

I am having the same problem ( the button is inactive (greyed out)). but I cannot combine the queries as there is none available. I have -14 of 25 queries but cannot see where the -14 is coming from.

[Abe_Schmidt]

Write in to help@moz.com so that we can take a peek at your campaign, we should be able to figure out the cause of that negative number pretty quickly.