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    Webmaster Tools Verification Problem

    Technical SEO Issues
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    • buiserik
      buiserik last edited by

      Hello,

      Somehow a website I'm working on has lost it's verification in Webmaster Tools. I have absolutely no clue why... The Google Analytics code is still working, the verification meta tag is in place, both are not working.

      I get an error message about Google not being able to connect to the server. I asked about any possible changes to server settings or stuff about that, but apparently nothing has changed there.

      The URL in question is Bivolino.com

      Does someone has any other ideas what I could be looking for.

      Thanks,

      Kind regards,

      Erik

      1 Reply Last reply Reply Quote 0
      • Hutch42
        Hutch42 last edited by

        There are a few things you will want to check.

        Make sure that the account that linked the GWT and GA has not changed (such as an agency account did it then left) because the owner of the GWT account determines the verification code.

        See if they updated their Google Analytics to Universal, if they have the wrong code/combination it can cause problems.  Also with using the GA code to authenticate, make sure that it is placed in the right place (you can use Tag Assistant browser plug in from Google).

        As for why it went away, Google will periodically check the authentication to make sure it is still there in case ownership changes, so it is not odd after site changes for this to occur.

        buiserik 1 Reply Last reply Reply Quote 1
        • Travis_Bailey
          Travis_Bailey last edited by

          That's odd that neither method works. There are still a few more methods you can try. You can find them here. If you could update how that works for you, that would be appreciated.

          Whenever I see things like this, I always wonder how often people get fired for system problems beyond their control. At any rate, once you re-verify your account, the historic data should still be there. So no worries on that part.

          1 Reply Last reply Reply Quote 1
          • buiserik
            buiserik @Hutch42 last edited by

            Thanks for your prompt reply.

            GA seems to be fine, universal analytics is implemented and the code checks out with the code presented in GA. Tag Assistant shows a green smiley so no issues there neither.

            Regarding the account that linked the two accounts. It might be possible another account linked the two accounts but I'm not sure. The account I use to login to WMT has all the possible rights in GA so I didn't expect any problems with that. If account is the problem, do I need to remove the property from webmaster tools and add it again? Would that delete all data history?

            Hutch42 1 Reply Last reply Reply Quote 0
            • Hutch42
              Hutch42 @buiserik last edited by

              You should not lose historic data but re-linking the account with your credentials should fix any problems that you are having.

              buiserik 1 Reply Last reply Reply Quote 1
              • buiserik
                buiserik @Hutch42 last edited by

                Okay, so just to be sure I'm not doing anything stupid.

                I log in to WMT, I remove the website with which I have verification issues and add it again. Right?

                Thanks,

                1 Reply Last reply Reply Quote 0
                • buiserik
                  buiserik last edited by

                  Okay, got it fixed. It had something to do with dynamic redirects that were being loaded to quickly (server side redirects). Pfew, technical evening 😉

                  Travis_Bailey 1 Reply Last reply Reply Quote 0
                  • Travis_Bailey
                    Travis_Bailey @buiserik last edited by

                    And now you can get to what you were trying to do in the first place. 😄 If I had a dollar...

                    1 Reply Last reply Reply Quote 0
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