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    Open site Explorer Facebook Shares

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    • BDP1978
      BDP1978 last edited by

      In open site explorer I have been trying to increase my Facebook Shares and likes. I recently posted my URL and got over 150 likes but none of that has been showing up in open site explorer. I noticed my profile was set to private so I went back and made sure it was public and the shared link was public but nothing. Can anybody explain to me what exactly the Facebook share is measuring? Because the explanation it gives me isn't working for some reason. Perhaps it takes a bit longer for Facebook measure than Twitter or Google Plus, but it has been a few days and I would expect it to have registered by now. Any help would be great. If it helps you can help check it out. My URL is http://www.baselinedental.com Thanks!

      1 Reply Last reply Reply Quote 0
      • Sean_Peerenboom
        Sean_Peerenboom last edited by

        Hi There,

        Thanks for writing in and for using our Open Site Explorer! I'm sorry that you still haven't been able to see your likes in Mozscape.

        Unfortunately, this may be an issue our Mozscape update cycle. Mozscape is constantly collecting data but updates our database over a four week period. Unfortunately, if changes were made recently they may not show up until either the next update or depending on when the data was collected the update after that. The next update is on 1/8/2015 so I would check to see if the facebook likes are reflected there and if not feel free to write us at help@moz.com and we will investigate further.

        You can view the next scheduled update here: http://moz.com/products/api/updates

        Hope this helps provide some clarity. Please let me know if you have any questions!

        I wish you a spectacular day and look forward to hearing from you soon!

        1 Reply Last reply Reply Quote 0
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