Time out writing responses to Moz Q&A

[max.favilli]

This is driving me crazy and making me wish to destroy everything I can reach with my hands.

I like to write long curated answers to people questions on here. And evidently there's some sort of timeouts in Moz Q&A software.

Because every time I answer to someone I get this fu#@!ng error message...

http://imgur.com/ypVQ2hD

So I go back, I lost everything and either give up or write one sentence.

ypVQ2hD

[Lumina]

If this happens to you often, I'd suggest you either:

1. Highlight your entire answer and copy it before you click "Post Response". Even if you get an error, you can just return to the question and paste your response.
2. Write your answer somewhere else, and then paste it into the Response box in Moz Q&A. That way you have it somewhere else and can't actually lose it.

This is assuming the error you're receiving is a timeout. If it turns out that it isn't, I'd email help@moz.com.

[max.favilli]

That's what I am doing when I remember doing it. But I think someone at moz should look into the error.

[CJ5]

This happened to me recently as well. Very frustrating.

[EricaMcGillivray]

Hi Max,

Sorry to hear about frustrating timeouts. Definitely the worst! Forum usability is definitely something we keep an eye on. Right now, there aren't any known bugs surrounding timeouts.

I do suggest deleting your cookies and cache as this could be a cookie fail.

Please do let us know if the problem persists.

Thanks!

[max.favilli]

It's a couple of weeks I experience this from different computers. If I write a short answer like this one I have no problem. If I spend some time writing is more likely than not to happen.

[EricaMcGillivray]

Hrm... I'll do some digging to see if I can find anything odd/off. And ask some of our other frequent users to see if they're having the same issues.