Internal Equity Passing Links Showing 0

[kwaterman]

Hi There.

I ran Open Site Explorer on a client's site and it's showing 0 for Internal Equity Passing Links and 0 Total Internal Links.  Has anyone seen this before?  If anyone knows what might be causing this I'd be very appreciative of the assistance.

Thank you!

[iSTORM-New-Media]

Can you add the link to the page? Is there anything on the page that could inhibit Moz from crawling (meta robots, meta refresh redirect)? Or anything in the site's robots.txt file that could block Rogerbot?

It is also possible that Moz just hasn't crawled that page, therefore the Mozscape index doesn't contain information on that page in OSE.

Remember that OSE doesn't actively crawl your site when you run a report, it just recalls information from the latest Mozscape index.

[kwaterman]

Hi iSTORM

Thanks for responding.  The site's been live for several years so I think that it should've been crawled at some point by Moz.  Robots.txt is disallowing some bots, but it looks like it should be open to OSE crawling. I haven't seen this kind of thing before and I'm guessing that there is something in the robots.txt file but I just can't put my finger on it. I can't put the URL in due to client confidentiality, but I do appreciate your time in replying.

[Sean_Peerenboom]

Hi Kathy,

I am sorry to hear that you have been having  problems with OSE.:(

If you can submit a ticket to the Help Team we would be happy to look into this for you and would be able to provide a more private response to the issue.

You can submit a help ticket at https://moz.com/help/contact.

Hopefully this helps and I hope that you have a wonderful day!

Cheers,

Sean Moz Helpster

[BryanSmith]

Thanks Sean.

I went that route as you suggested

[iHOUSE-Web-Inc]

Did you find an answer to your question Bryan? Im running into a similar issue.

[emerald]

I have a similar issue too - a very old website and well-linked to so internal links should be crawled but display as 1 in OSE.

Would love to hear how you fixed yours?