Getting an error message when linking google plus profile.

[francoismuscat]

When trying to link a Google plus profile an error message flashes and the "track this profile" keeps loading and doesn't progress. Does anyone have any idea of how to overcome this?

[SilverDoor]

Hi Francois,

Is it possible if you could attach a screenshot of the issue occurring?

It's a bit difficult to help you without being able to see the problem.

Alternativley, if you don't want to do the above, you can get in touch with a member of the Moz help team at Help@Moz.com

They're really helpful and will be able to resolve this issue for you.

Thanks

SilverDoor

[Andy.Drinkwater]

Absolutely - need to know more about where you are seeing this. It isn't an error I have come across yet.

-Andy

[SilverDoor]

Hi Francois,

Hope you're having a nice day.

Did you manage to solve the issue in the end?

If so, what was the conclusion?

Thanks

SilverDoor

[ErinMcCaul]

Hi Francois!

My name is Erin, and I'm on the Help Team here at Moz. Thanks for reaching out! Can you shoot us an email at help@moz.com. We just need the following information:

1. The email the account is under
2. The campaign that's giving you grief
3. A link to you G+ page

We should be able to help you troubleshoot from there!

Cheers,

Erin