Google My Business

[KJDMedia]

HI everyone, I hope you can assist me.

I am trying to set-up the Google graph that appears in the Google search results pages that appear to the right hand side of the screen.

I have tried contacting Goolge but never receive a response from them, which I think is rather strange.

If anyone knows how to action this please help.

Regards,

[Highland]

You're talking about the Knowledge Graph. It appears in the upper right corner of results and often contains images. Here's an example: Coke

Generally, it appears when you have a strong enough brand for Google to show it when people search for that brand. You can't control when or where it appears, and the data is gleaned from not only your website, but other potential sources (sometimes with undesired results).

Google is also not known for its customer service, especially with regards to organic search. Best of luck getting a response. Maybe try tweeting Matt Cutts?

[seovp]

Hi,

Google will decide what it displays a knowledge graph for and it does tend to be for established brands. First though you will need to ensure that certain things are in place for Google to be able to retrieve the information it needs to produce the knowledge graph:

1. Google plus page which is verified and linked to your site.
2. Wikipedia entry.

3. Supporting info in Freebase.

Having all of these in place will help Google find the info it needs but it's still no guarantee of the knowledge graph displaying. Contacting Google certainly won't help.

Kind Regards

[Silkstream]

If you set up "rel=publisher" and link it to your G+ page this will help. See some examples I set-up here:

https://www.google.co.uk/search?q=the+body+matters
https://www.google.co.uk/search?q=ddr+surrey

These are not big brands, just well optimised for local search.

Help here: http://blog.woorank.com/2014/06/how-to-implement-rel-publisher-tag/