Page for page 301 redirects from old server to new server

[cindyt-17038]

Hi guys:
I have a client who is moving their entire ecommerce site from one hosting platform (Yahoo Store) to another (BigCommerce) and from one domain to another. The old domain is registered with the Yahoo as of yesterday and we have redirected the old domain (at the domain level) to the new domain.

However, we are having trouble getting the pages to redirect page for page. Currently they are all redirecting to the new domain home page.

We did just move the old domain from GoDaddy to Yahoo yesterday thinking this would solve it however as of this morning the old pages are still redirecting to the home page of the new domain.

To complete the 301 redirect picture, we uploaded the redirects (all relative links for both from and to) to BigCommerce. And while the domain was hosted at GoDaddy with a redirect to the new domain, they were working.

We moved the domain to Yahoo because of email issues thinking it should still work. Is it possibly just a waiting game now as the change populates across the DNS?

old url to test:
rock-n-roll-action-figures.com/fender-jazz-bass-miniature-guitar-replica-classic-red-finish.html

[Ray-pp]

Hi Cindyt,

It sounds like you need someone to further adjust your redirect settings.

When I visited the page: rock-n-roll-action-figures.com/fender-jazz-bass-miniature-guitar-replica-classic-red-finish.html

I received a 302 status code and you'll want to make sure that all the old domains 301 to the new domains. I wouldn't sit and wait, since the changes are nearly immediate. I'd begin looking into the redirects implemented, htaccess file, and talk with your host about the procedure for extra help.

[cindyt-17038]

Thanks Ray, I will look into the 302 and see if I can figure out how that is happening.

[TomVolpe]

Hi Cindyt,

When I try to access that example URL I get a 404 on rock-n-roll-action-figures.com, which leads me to believe you still haven’t fixed your redirection issue. If you’re using an Apache server you can redirect page for page with these few lines in your .htaccess:

RewriteEngine On

RewriteBase /

RewriteCond %{HTTP_HOST} !newdomain.com$ [NC]

RewriteRule ^(.*)$ http://www.newdomain.com/$1 [L,R=301]

The only difference between this and what Ray described was happening on Tuesday, is that it captures the entire path that is being requested with ^(.*)$ and appends it to the end of the new domain with the $1 – which is the reference for our first (1) captured group (the brackets). Very simple to implement.

Remember the rules are executed top to bottom in your .htaccess, so if some page URLs have changed and need to be redirected individually you should add them before your ‘everything’ rule.

Hope this helps,

Tom

[cindyt-17038]

Thanks for all the responses. I did end up fixing it with a rewrite rule after setting up cheap hosting on GoDaddy and made sure the domain was redirecting with a 301. This is how it was working before. What had changed was the client's desire to have everything on Yahoo due to his email and Yahoo told him it would fix his flaky email issues. He has resigned himself to transitioning his email away from Yahoo and all is well again. Who knew that Yahoo only does 302 redirects! Seriously?!