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    4. Is it normal to see the "Loading a sweet graph" message for more than 10 minutesd?

    Is it normal to see the "Loading a sweet graph" message for more than 10 minutesd?

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    • ScottShrum
      ScottShrum last edited by

      Hi!

      I'm on the Rankings History page, and for more than ten minutes I have seen this message where I should see data on organic visits:

      Organic Google traffic for visitors from United States

      Loading your graph data. Thank you for your patience…

      Loading a sweet graph...

      Is this normal? Could there be something wrong with my Google Analytics connection?

      Thanks!

      P.S. I looked up "loading a sweet graph" in this forum before posting, but didn't find anything.

      1 Reply Last reply Reply Quote 0
      • NiallSmith
        NiallSmith last edited by

        I recently saw a gif that appears generally right above where the bar graph goes that enables you to choose 'fast loading' v. 'precision' or someting like that. Have you seen this, have you tried making any adjustments there?

        I believe it's a relatively new feature, I, personally, had never seen it until a few days ago.

        1 Reply Last reply Reply Quote 1
        • ChiarynMiranda
          ChiarynMiranda last edited by

          Hi There,

          Sorry that your graphs aren't loading properly. It isn't normal for the graph to take such a long time to load and there doesn't seem to be any issue with your Analytics connection. I checked all three of your campaigns and I am seeing that the organic traffic graphs are taking longer than normal to load. I'm seeing all of them eventually load, but it does seem that some of them are taking about a full minute so I will need to send this to our engineers to look into. I'm going to create a ticket in our help desk and use that to communicate with you and the engineers about this issue. You will receive an email from our help desk once the ticket has been created with a link to access the ticket and you can reply to me there with any further information or questions you may have.

          -Chiaryn

          1 Reply Last reply Reply Quote 2
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