The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Technical SEO Issues
    4. How Long To Recover Rankings After Multi-Day Site Outage?

    How Long To Recover Rankings After Multi-Day Site Outage?

    Technical SEO Issues
    7 3 234
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • smaavie
      smaavie last edited by

      Hi,

      A site we look after for a client was down for almost 3 days at the start of this month (11th - 14th of May, to be exact).

      This was caused by my client's failure to verify their domain name in accordance with the new ICANN procedures. The details are unimportant, but it took a long while for them to get their domain name registration contact details validated, hence the outage.

      Very soon after this down time we noticed that the site has slipped back in the Google rankings for most of the target keywords, sometimes quite considerably. I guess this is Google penalizing this client for their failure to keep their site live. (And they really can't have too many complaints about this, in my opinion).

      The good news is that the rankings show signs of improving again slightly. However, they have not recovered all the way to where they were before the outage, two weeks ago.

      My question is this ... do you expect that the site will naturally re-gain the previous excellent rankings without us doing anything? If so, how long do you estimate this could take?

      On the other hand, if Google typically penalizes this kind of error by 'permanently', is there is anything we can do to help signal to Google that the site deserves to get back up to where is used to be?

      I am keen to get your thoughts, and especially to hear from anyone who has faced a similar problem in the past.

      Thanks

      1 Reply Last reply Reply Quote 0
      • GPainter
        GPainter last edited by

        Are you sure it's Google, have you also check back links as sometimes it's not just Google crawling your site but other robots and if they find its not working you may get removed as well which in turn can lower your DA, The one thing you need to be with Google is patient so I tend to give most things a month or so having said that no harm in doing some social etc. making sure Google knows you're site is still there and there to stay make your self active a bit.

        good luck!

        1 Reply Last reply Reply Quote 0
        • KevinBudzynski
          KevinBudzynski last edited by

          A site down for 2-3 days (from an isolated incident) shouldn't drop you much at all in organics (according to a 2010 video by Matt Cutts).  Longer than that, you could be in trouble. Chris is right, look at your link profile and I would update content a bit.

          1 Reply Last reply Reply Quote 0
          • smaavie
            smaavie last edited by

            Thanks for your answers Chris and Kevin, I really appreciate it.

            Chris, please forgive my ignorance, but how should I check back links? What tools do I need and what should I be looking for?

            Many thanks

            GPainter 1 Reply Last reply Reply Quote 0
            • GPainter
              GPainter @smaavie last edited by

              Hiya,

              You can use open site explorer

              or https://www.majesticseo.com/

              and the  final or

              https://ahrefs.com/

              in most of the programs you will see "lost" links these are links that have dropped so you can go to webmasters in an attempt to regain them etc.

              Good luck!

              1 Reply Last reply Reply Quote 0
              • smaavie
                smaavie last edited by

                Thanks Chris,

                I appreciate these links.

                I can't see an option for view 'lost' links in Open Site Explorer, but ahrefs.com has been very useful so far.

                Cheers!

                GPainter 1 Reply Last reply Reply Quote 0
                • GPainter
                  GPainter @smaavie last edited by

                  Sorry doesn't look to have that feature, i don't tend to use it for that but moth majestic and ahrefs do.

                  1 Reply Last reply Reply Quote 0
                  • 1 / 1
                  • First post
                    Last post
                  • Site hacked in Jan. Redeveloped new site. Still not ranking. Should we change domain?
                    galwaygirl
                    galwaygirl
                    0
                    8
                    140

                  • Hi, Can anyone please tell me why this site is ranking higher than my site?
                    EGOL
                    EGOL
                    0
                    4
                    149

                  • Mobile site ranking instead of/as well as desktop site in desktop SERPS
                    bridget.randolph
                    bridget.randolph
                    0
                    7
                    455

                  • Ranking Multi-Language Site
                    Exp
                    Exp
                    0
                    5
                    314

                  • Mobile site rank on Google S.E. instead of desktop site.
                    Webmaster_SEO
                    Webmaster_SEO
                    0
                    3
                    1.1k

                  • Will training videos available on the "members only" section of a site contribute to the sites ranking?
                    CharlotteWaller
                    CharlotteWaller
                    0
                    3
                    779

                  • Will rankings for my micro site rank better if I 301 redirect it to my main site?
                    RobertFisher
                    RobertFisher
                    0
                    7
                    1.4k

                  • After entire site is noindex'd, how long to recover?
                    Svetoslav
                    Svetoslav
                    0
                    7
                    953

                  Get started with Moz Pro!

                  Unlock the power of advanced SEO tools and data-driven insights.

                  Start my free trial
                  Products
                  • Moz Pro
                  • Moz Local
                  • Moz API
                  • Moz Data
                  • STAT
                  • Product Updates
                  Moz Solutions
                  • SMB Solutions
                  • Agency Solutions
                  • Enterprise Solutions
                  • Digital Marketers
                  Free SEO Tools
                  • Domain Authority Checker
                  • Link Explorer
                  • Keyword Explorer
                  • Competitive Research
                  • Brand Authority Checker
                  • Local Citation Checker
                  • MozBar Extension
                  • MozCast
                  Resources
                  • Blog
                  • SEO Learning Center
                  • Help Hub
                  • Beginner's Guide to SEO
                  • How-to Guides
                  • Moz Academy
                  • API Docs
                  About Moz
                  • About
                  • Team
                  • Careers
                  • Contact
                  Why Moz
                  • Case Studies
                  • Testimonials
                  Get Involved
                  • Become an Affiliate
                  • MozCon
                  • Webinars
                  • Practical Marketer Series
                  • MozPod
                  Connect with us

                  Contact the Help team

                  Join our newsletter
                  Moz logo
                  © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                  • Accessibility
                  • Terms of Use
                  • Privacy