BingHoo Tools No Longer Directly Supporting AJAX

[Blenny]

This post was derived from the fact that our website, which uses AJAX and AJAX urls formatted using Google's crawl guidelines (and ranks well), is being completely misread by BingHoo's bots (and destroying our rankings).

After some research, we found that Bing's tools used to contain an option for their crawlers to interpret AJAX-infused urls, but that this feature was removed with the latest update.

I've seen others post on this issue with no response, so I figured I'd post the customer support email we received below - kind of strange thing to receive. Takeaway - even AJAX done right is rough in BingHoo.

(sorry I can't post my site here..).

Hello,

This is Roxanne of Bing Technical Support and I will be assisting you with this issue.

I understand that you cannot find the Configure Bing for AJAX Crawling box in Bing Webmaster. Let me explain.

We appreciate your feedback about Bing Webmaster tools. We regret to inform you that Bing Webmaster Tools is no longer directly supporting AJAX. We'll pass this feedback onto our Bing development team.

If you are having ajax-specific related issues with your site in Webmaster tools, please let us know.

We apologize for the time spent and the inconvenience this may have caused you.  If you should require further clarification and need more assistance, please feel free to reply to this email.

Thank you and have a great day!

Regards,

Roxanne

Bing Technical Support