MOZ Not Picking Up Facebook "Likes"

[Kingalan1]

For some reason MOZ is not registering the number of Facebook likes my corporate Facebook page has. Over 700 likes have accumulated, yet MOZ is showing zero. It is strange because MOZ has picked up three Facebook "shares".

Does anyone have an idea how this issue can be corrected?

Thanks,
Alan

[Atlanta-SMO]

Is this in the MOZ program itself or in Open Site Explorer?  I have had issues in the past with MOZ not showing "Page" like counts correct.  If it is site explorer, they are never 100% accurate but usually not that far off.  There is a question posted just prior to this one that is referring to the same issue with Open Site Explorer here: http://moz.com/community/q/facebook-likes-not-showing-up-in-open-site-explorer

[Kingalan1]

Thanks for the response Jimmy!!

Site explorer is showing zero likes, when there are about 800. The MOZ program show about the correct number.

I am concerned that this will affect domain authority and other metrics.

When I enter competing domains in Site Explorer Facebook likes are shown, so I don't understand why they are not getting picked up for my site. Any ideas, anyone?

Thanks,
Alan

[KeriMorgret]

OSE looks at Facebook likes for your page/domain, NOT for your Facebook page on the Facebook domain. If you look at it that way, does it explain the numbers?

For example, OSE shows moz.com has having a couple of thousand likes, compared to our FB page on Facebook.com that has 151,000 likes.