Why can't I redirect 302 errors to 301's?

[lindsaytuerena]

I've been advised by IT that due to the structure of our website (they don't use sub-folders) it's not possible to change 302's to 301's. Is this correct, or am I being fobbed off?

[GPainter]

A 302 is a temp redirect and a 301 is a perm essentially they do the same thing so unless your CMS is really weird I don't see there being a problem between the two. in short I suspect your being fobbed off.

Might be more to it if you've got no sub folders but I'd try giving them a hard nudge.

Good luck.

[Chris.Menke]

As far as giving them that nudge, Moz's info on redirection may come in handy.  It may be that they just aren't familiar with their options.  Always do everything you can to stay in the good graces of your IT people...