Does anyone know why we don't see the Group creation menu on facebook?

[enam937]

The instructions to create a Group say to click on "Groups" from the left menu. But there is no such option on our non-profit facebook home page. I've been searching for answer on the Internet and it seems like no one provide any clue. Is there anyone here can advise how can we create a Group in our non-profit facebook?

[FedeEinhorn]

Try: https://www.facebook.com/ajax/groups/create_get.php?ref=bookmarks

[enam937]

thanks Federico, but your link opens up as a blank page, any idea?

[FedeEinhorn]

Yup, noticed, it works only if opened via a facebook call. Try this: https://www.facebook.com/about/groups

There's a green button there "Create Group" that opens that exact page I sent you on a lightbox.

[enam937]

Yes, I can see the green button, clicking on it opens up to our home page...where no Group creation options are available.

It seems like this is what happen to our page is as a Church/Religious organization or non-profit facebook page....still could not create any group.

[FedeEinhorn]

But why don't you open the group using facebook as a person instead of using it as your page?

[enam937]

Why? Because this is a local church facebook page, why would you open it as a person when it is not? I don not think it is the correct way to setup a non-profit organization church facebook page with individual account, right?? The point is, it seems like nobody can answer or confirm here, whether a non-profit facebook page can create Groups or not. At least so far I don't think it is doable, thanks for your response anyway.

[MeganSingley]

Hey Enam937!

We've run into the same issue here at Moz. Unfortunately, only individuals can create groups on Facebook. What we've done in the past is created groups under one persons page, then given everyone on our community team admin access so we would all own the group. We also made sure to include our brand in the group name and made the photo of Roger so people could recognize it as Moz, then we posted the link to our company page to get people to join. While it's not an ideal solution, it's the only way to go for now. Hopefully Facebook will let companies/non profits create groups one of these days!

Hope this helps! Let me know if you have any questions.

[enam937]

Hi Megan,

Thank you for confirming the issue! At least we now know the Group creation is not available on company/non-profit facebook pages. The Moz work-around is very helpful, we will take a closer look, thanks again!

Enam

[MeganSingley]

You're very welcome, Enam! Let me know if you have any other questions along the way. Happy to help!