Follwer wonk is inacurate

[Hardley111]

How do I get the most out of follower wonk or how do I even get it to work?  When I type in the name of our organisation, it shows  a lot of mentions of our brand. Which is great but when I go the pages where we are supposedly mentioned we don’t appear at all! Is anyone else having trouble with this function?

Regards

Pete

[Davinia22]

Hi Pete,

I may have misunderstood your question but it sounds like you are trying to use the tool for an incorrect purpose. Followerwonk is a tool for you to analyses your followers rather than see your mentions.

Also, when you add your organizations name are you adding the @ symbol first? Just put in your exact twitter handle. This will allow you to access your information.

Hope that helps a little,
Davinia

[KeriMorgret]

Do you mean Fresh Web Explorer at http://freshwebexplorer.moz.com/?

If you can give a couple of examples of your terms and the resulting pages, we can troubleshoot what's going on. Send me a PM if you're not comfortable with putting it in the general Q&A forum.

[Hardley111]

Sorry I meant Fresh Web Explorer – Mentions tool,  not follower wonk. The feedback I’m getting shows that my brand, Health 2000 had over 4000 mentions on Monday the 13^th of January.  However when I check out the links that supposedly  mention our brand, they bring up general terms related to Health and make no reference to our brand. How can I refine this?

WebMentions.jpg.html

[KeriMorgret]

Could it be that FollowerWonk is looking for just both of those words on the page, instead of as a phrase? Sorry for the delay in response, as I was out on vacation for a week.