Pages appear fine in browser but 404 error when crawled?

[Web-Incite]

I am working on an eCommerce website that has been written in WordPress with the shop pages in E commerce Plus PHP v6.2.7. All the shop product pages appear to work fine in a browser but 404 errors are returned when the pages are crawled. WMT also returns a 404 error when ‘fetch as Google’  is used.

Here is a typical page:

http://www.flyingjacket.com/proddetail.php?prod=Hepburn-Jacket

Why is this page returning a 404 error when crawled? Please help?

[webmethod]

Hi,

The page is definitely returning the HTTP 404 status code even though it is loading and appears to be a 200. You can use a HTTP request debugger like fiddlertool.com to show this.

As to why this is happening, it really depends on how your site is customised and I'm not familiar with ECommerce Plus. It's possible that a 404 is hardcoded in the proddetail.php file and left by a developer who didn't want the site to be crawled while it was being built, or it's just an admin setting. Other pages on your site return a 200 status.

George

[Web-Incite]

Thanks George, for your time to answer. I will check again with the developer and forward your comments, however I have discussed it with him and he is also confused as to why this is happening.

[Christy-Correll]

Hi there! Were you able to sort this out, or not? Please let us know, thanks!

Christy