Moz not allowing me to add social profiles?

[howlusa]

I have 13 Facebook accounts I want to connect. I got 5 of them to connect, and Moz says that I have 10 of 15 accounts left. However, when I try to add another account it says that I have reached the maximum amount of accounts already?

[Kara.Wallace]

I could be completely wrong, but I think the 15 social accounts are across the 5 campaigns - so 1 Facebook account, 1 Twitter account, and 1 Google+ account per campaign?

I am not 100% sure on this. Just a thought.

Mike

[howlusa]

Hmm, well i set up 5 of our 13 facebooks so it's definitely not a multiple facebook thing. And I'm only using 1 of 5 campaigns. So even if it were 5 per campaign, wouldn't it be saying you have 20/25 instead of 10/15....

Moz, what's up?

[JoelDay]

Hey there,

Thanks for the question. the Moz Analytics social limits do say fifteen total. But that's split between the networks. So it's five for FB, five for Twitter, and five for G+.

Sorry for any confusion. I'm going to look into how we can message that better.
Cheers,
Joel.

[GregoryTK]

Hi,

I seem to have the same issue in Moz Analytics.  Once a campaign is set up I am struggling to add a competitor's social accounts... while not having reached the 15 limit, there just is no option to add these.
This is rather odd since I was given the option when I set up the campaign, but I just couldn't be bothered at that time... now I wish I would have bothered.

Cheers

Greg

[Agileyx]

Hi Joel,

I am having a problem getting my campaign to connect to another Twitter Account.  I have only been able to get it to connect to 1 Twitter account so far.  When I try to connect to another Twitter Account it never sends me to the "login credentials" page like it did for the first Twitter connection.  It keeps coming back to a blank screen with "272005" at the top of the blank screen.

Can you please contact me via telephone to see if you can help?

(214) 683-8163 mobile

Thanks,

Donna Davis