Is the Moz Ranking Report correct?

[fablau]

Hello here,

today I got my weekly report from Moz by email and it reported a strong decline of rankings on some of our major keywords. Then I went to check on Google personally, and instead I found my pages ranked much higher than reported by Moz (please note that my results wasn't personalized...). I also use a desktop program to check my rankings, and what I found personally on Google corresponded to what my desktop program reported me.

Here is an example: my website is virtualsheetmusic.com, and Moz reported a rank NOT in top 50 for the following keyword:

"moonlight sonata sheet music"

Whereas we are actually on the 19th spot.

Another example for the keyword "czardas violin sheet music", Moz reports NOT in top 50, whereas we are actually at the 5th spot on the first page of Google results!

Why's this? Anyone can explain? Is there anything wrong with Moz ranking report?

[vmialik]

Hi Fabrizo,

This has been addressed before hope this helps: http://moz.com/community/q/seo-moz-poor-rankings-reporting

One great answer is contacting moz aka submit a support ticket

Hope this helps

[KeriMorgret]

Is your campaign set up with or without the www subdomain? If your campaign is set up for non-www and the results you're seeing are on www, that would be the reason (and it's a common reason).

We have more details about our rankings report at http://moz.com/help/pro/rankings. If that doesn't answer your question, it's best to submit a ticket to the help desk and see if there's some type of error. Thanks!

[fablau]

Hi Keri.

How can I check how my campaign is set up? I tried to find that out but I can't find where that can be defined.

Thanks for your help!

[fablau]

Sorry just found: it is actually setup with the domain "www.virtualsheetmusic.com" so that should be good! What do you think?

[fablau]

UPDATE: today I got my new report from Moz and now the data is right! Have you guys fixed anything on your side? Just curious... anyhow, now everything looks good! Thanks!

[KeriMorgret]

I'm not aware of a change, but I'm glad to hear the data is matching what you're seeing. Thanks for letting us know!

[fablau]

Thank you!