Rogerbot not showing in logs

[CraigWiltshire]

Hi All

Rogerbot has recently thrown up 403 errors for all our pages - no changes had been made to the site so I asked our ISP for assistance.

They wanted to have a look at what rogerbot was doing and so went to the logs but rogerbot was not listed anywhere in the logs by name - any ideas why?

Regards

Craig

[Adam.Whittles]

Have you performed a crawl test? That might give you a clearer idea of what's going on.

[kenneth_martin]

Hey Craig,

Sorry about the issues you are experiencing with the crawler. I just opened up a customer support ticket for you so we can investigate this on our end to see what's going wrong.

My apologies for the inconvenience!

Kenny