Don't reach to make our site back in rankings

[andromedical]

My URL is: http://tinyurl.com/nslu78

Hi, I really hope someone can help because my site seems to be penalized since last year now.

Because we were not SEO experts but doctors and wanted to do things in a white hat way so we have given our SEO strategy (on-site and off-site) to the best US SEO agencies and now we are penalized.

We was ranking on the 1st page with 15 keywords and now we don't even are in the first 10 pages.

I know that our sector is suspicious but we are a real laboratory and our site is 100% transparent. I understand that a lot of people can think that we are all the same but this is not true, we are not a virtual company that don't even show their name or  address, we show name, address, phone number, fax, email, chat service, VAT number everything so please help us.

We have spent 3 months analysing every paragraph of google guidelines to see if we were violating some rule such as hidden text, link schemes, redirections, keyword stuffing, maleware, duplicate content etc.. and found nothing except little things but maybe we are not good enough to find the problem.

In 3 months we have passed from 85 toxic links to 24 and from 750 suspicious links to 300. we have emailed, and call all the webmasters of each site several times to try to delete as many links as possible.We have sent to google a big excel with all our results and attempts to delete those badlinks.

We have then sent a reconsideration request explaining all the things that we have verified on-site and off-site but it seems that it didn't worked because we are still penalized.

I really hope someone can see where the problem is.
thank you

[jws8118]

It seems like you have done what you can for damage control. Now focus your efforts on publishing high quality content and building links. You need to marginalize the effects of the bad SEO with proactive link building.

[andromedical]

Thank you for your answer james.

I agree that we can continue to build a good link building strategy and maybe add fresh content to the site but the problem is that If I am not able to find what I am doing wrong I may stay penalized like this forever.

As i said before, we have taken and read one by one all the google guidelines paragraphs to see if we were violating something but I am sure that we are doing things exactly as Google wants so I suppose that the problem is outside the site but can't find where.

[Carson-Ward]

Hi,

What was Google's response to your reconsideration request? Did you hear back in WMT? Did you use the disavow tool on links you'd tried to have removed?

Sometimes it can take time to get back in the rankings, even when no longer penalized, because your prior rankings were based on bad links.

[andromedical]

Hi

I have never received a message from Google on WMT neither for the reconsideration request sent at the end of january nor for the disavow file sent at the begining of january after 3 months of work . The file indicated all our huge effort trying to ask for the bad links to be removed. For each link I have sent them the emails sent to the webmasters, their reponse or no reponse.

We have never received a message of unatural backlinks.

(I have received one but it was that another page of another domain was not accessible).

Can it be an issue about similar sites? i tell you that because we have worked a lot asking to our affiliates and distributors to delete the duplicate content that they had copied from our site but despite of this job that we did las autumn maybe google thinks that they are too much sites and he doens't know which is the original one. I am really not sure about this issue because we are the manufaturer so our site is the oldest one (8 or 9 years).

For example there is this site that belongs to one of our distributors: http://tinyurl.com/bu6m769

He started to be well ranked when we have started to go down in SERPs.

Can google confuses our sites?

bye

[Carson-Ward]

Are you sure it's the links that got you in trouble and not Google Panda?

The more I hear, the more it sounds like you might not be losing rankings based on links at all. Did you actually build/buy the links yourself, or were these natural links that webmasters added on their own? If the links are natural, there's probably no reason to be asking for removal despite what some tool tells you about their toxicity.

It's up to Google to decide which result is the best when it comes to duplicate content. If their signals indicate that your distributor's pages are better for users, they will be more likely to show the distributor. By the way, it's fairly common for sellers to out-rank manufacturers. Unless you sell direct to the consumer, there's no reason you should out-rank the seller for product keywords.

Those manufacturers that do sell direct to consumers often create a product description for themselves, and another that they provide to distributors. I wouldn't expect any success in asking a seller to make their own descriptions.

I'm not sure what you mean by "can Google confuse our sites?" but the answer is probably "no." Being first to publish is one factor, but it's certainly not the only one.

[andromedical]

Hi again

We have never bougth links and never done link exhange.

Yes we also seel our own products. That's why i have told you that we have always been ranked better than our own distributors.

During 2010, 2011 and until nov 2012 we have been working with the biggest SEO companies in the US. They were "supposed" to do all white hat seo but I figured out that they did for examples blog posts but on their own blogs. I thought that they were searching blogs related to our niche but they had created blogs and put posts in the same blog for all their customers including me. So the same blog could talked about cars, penis extenders or insurrance etc... It was like 1 or 2 posts per month.

I have cheched the links with a link detox and they can be suspicious someones but none of the toxic ones have been made by them. All the toxic ones are pages that i don't even know, I have never asked them to add a link to my site. I have found as toxic links few forums introduced in discussions between the member but they don't come from us.

They did also article submissions but like 1 article every month and with no more than 1 anchor text and posted 1 one press release website only to not generate duplicate content on the net. So I don't think this can be the problem.

I am not an expert but I have started to become one trying to figure out all what they did. I also think that many bad links have been made by the compentence. Our sector is also hard.

If it is panda I should try to put refresh the content?

thank you

[Carson-Ward]

This is probably the extent of the answer I can give you in Q&A. I would look at when your traffic dropped, and attempt to line that up the Algorithm History. If the date of your traffic drop lines up with a Penguin or Panda date, that's a pretty clear sign. There are some great resources linked to on that same algorithm history to help you.

If you HAVE been hit by Penguin (for the links), it sounds like you're doing all the right things. The process is usually disavow then reconsider, but where you haven't received a message that's probably not necessary. Just keep cleaning and keep working on gaining more legitimate visibility. Do have a look, though, and make sure it's not Panda.