We just recently moved site domains, and I tried to set up a new campaign for the new root domain, but it threw an error?

[josh123]

It threw an error saying we cannot access the SERPs of this site? Any reason why? It is an https:// site instead of the http://, but even our older domain had an https://

[ChiarynMiranda]

Hi Sanaa,

Thanks for writing in and sorry that your having some issues with your crawl. It is difficult for us to say what may be the problem without knowing what site is that you are trying to set up a campaign for and how you are setting up the campaign.

I looked into your account and found several campaigns that are only receiving 1-2 page crawls, but all three of the URLs that those campaigns are set up for either redirect to a different domain or have a meta-robots noindex directive on them. Our crawler will not follow a redirect to a separate domain because it only crawls pages on the domain that the campaign was set up for and it will respect the noindex directive, so it is correct that we wouldn't be able to crawl any of those sites with the way the campaigns are set up.

I can look into the specific issue you are writing in about more directly if you let me know the website you are trying to have crawled and the way you are setting up the campaign for that site.

If you prefer to keep that information private, you can email us at help@seomoz.org and we can investigate it that way.

I hope this helps.

-Chiaryn