Incorrect country listed in Google organic listing.

[GoUp]

Hi,

I have a client called 'Ivana Daniell'. She is a Pilates/ Movement Therapy/ Postural Assessment practitioner based in London.

She has been based in the UK since 2011. Prior to that her studio was in Singapore.

Her website URL is:

http://www.ivanadaniell.com

If you Google her using the UK engine (www.google.co.uk) using the term 'London Pilates' she comes up in the top four, but her organic listing appears with a small tag which reads "- singapore".

I have attached an image of how it appears.

This makes many searchers overlook her, believing that she is based overseas.

We host her website here in the UK and have removed any reference to Singapore from the website. We have even put an h card on her site to indicate that she is London based.

The client believes that this might be the result of an old Google places account of hers, from her time in Singapore. However I have not been able to find any such listing by searching for it in Google and, because it was allegedly set up by her former marketing manager, she does not have her username or password to the account. She has lost touch with the marketing manager and has no way to get the login details.

To reiterate however I have seen no proof to suggest that this listing even exists.

So, the question!

1. What could be causing the word 'singapore' to be appearing next to the organic listing?

2. If it is the result of an inaccurate Google Places listing, how do I delete this listing without either the username or password?

3. If this is not what is causing 'singapore' to appear by the organic listing, how do I get rid of the 'singapore' word?

Thanks very much and Happy New Year mozzers!

Edward

M6Wyd M6Wyd

[MattAntonino]

Got a couple things for you.  http://bit.ly/TCXNqR

She is definitely listed in Singapore.

Here's the G+ you were struggling to find:

https://plus.google.com/118348840093159483018/about?gl=uk&hl=en

Try to verify with "manage this page" on the right sidebar.

[SanketPatel]

Hi Edward,

Can you also check for targeted country setup in Google webmaster Tool ?