Google Places Pending for Two Months

[Linwright]

I have a client with three Google Places locations pending. Two of them have been pending for probably two months now, and the third we just verified this morning and instead of getting approved it has automatically gone into pending mode. Does anyone know of a contact form or direct line to Google to get this issue resolved? It's creating a rift between me and my clients, and unfortunately I don't know how to get Google's attention.

Thanks!

[StreamlineMetrics]

I'm in the exact same boat. One of my clients somehow got their address and phone number on their Google Places listing changed to something completely inaccurate and it's been at least three months where the corrected listing is still pending. It's extremely frustrating since I don't have the answer and Google is no help whatsoever and the client has definitely noticed a decrease in phone calls as a result.

[Travis-W]

I have found it quicker to play the "good citizen" role and simply suggest an edit to a page rather than going the "I am the business owner, this is my listing" route.

I filled out the edit form to change the phone number of our company with a link to the website so the Google rep could easily verify the new number and had it changed in about a week.

However, when it comes to getting entirely new Google Places listings, I have been in the same long, drawn out process.

[Linwright]

Yes, I did actually use the Edit Maps function from the Google Maps page and I ended up adding the location and business manually through a Google Maps User Edit...and it got approved that way.

[Linwright]

Finally, an email response from Google Places! I'll keep you updated on how it goes.

[StreamlineMetrics]

Whoa, you got it approved this quickly? Was it an existing listing and you just edited it? I just tried editing the listing that shows up for my client's company (which currently has completely inaccurate information) and submitted new mailing address, phone number, website along with URLs with the contact information in the comments but still no luck getting it changed...

[Linwright]

Actually I added it last week, but within a few days it showed up in rankings. I mean, low in rankings, but it showed up pretty quickly. So now I figure if I just claim and Verify this new listing that has already shown up in rankings, we'll get it down quicker and more efficiently.