Problem with seoMoz keyword tool and rank tracking?

[BSutandio]

hi all,

so i get another problem with rank tracking.

We’re unable to retrieve your ranking.

and keyword difficulty tool

The Keyword Difficulty tool is currently unresponsive due to difficulties with real-time rankings retrievals. We apologize for the inconvenience and are working to fix it.

i seem to keep getting this error messages these past 2 days and this is affecting the numbers on my campaign (history n analysis)

can someone tell me what's wrong?

thanks,

[JamesNorquay]

Keyword tool has been down for a few days, I use it daily on my work account.

Thread about this problem here:

http://www.seomoz.org/q/seomoz-keyword-difficulty-tool-been-down-for-a-few-days

their is also a dev area for updates here:

https://seomoz.zendesk.com/entries/22457872-keyword-difficulty-and-rank-tracker-issues

hope it is back up soon, I know the devs at SEOmoz are working hard to fix the issues, but I need to finish off some work

[BSutandio]

thanks james

[JamesNorquay]

No problem mate, here is a reply we received:

_I am so sorry that you are running into some issues with our web tools. Rankings, Rank Tracker and our Keyword Difficulty tool all ran into these unexpected outage issues. Unfortunately, Google has changed the way that they present rankings information, so we have had to make some changes to our collection in order to keep up with these changes, I'm afraid that this has caused some issues with providing the real time data for our Rankings and the Keyword Difficulty tool is also currently unresponsive. Our engineers are working tirelessly through this holiday weekend to fix this for you. At this time, unfortunately, we do not have an ETA for when that tool will be up and running again. I thank you for your patience while we work to resolve this issue and I will update you when I have any further information for you. I am hoping for an ETA soon.  _

Also from reading they are saying possibly by late Friday it should be back up and running lets hope so

[flexialexei]

I also use this everyday, hopefully it gets sorted soon.