Got a new improved dedicated server but something is not right

[ClaireH-184886]

Hi, i have bought a new and improved dedicated server but something is not right. The first two days it was fast, but now i am having trouble doing tests on it using

http://gtmetrix.com

http://tools.pingdom.com/fpt/#!/tOBLrm0fR/www.in2town.co.uk

gtmetrix is having trouble accessing the site and when it does it comes up with 14 seconds and more.

here are the results

http://gtmetrix.com/reports/www.in2town.co.uk/NqOj98OV

everytime i contact the hosting company about it they say it is running fast and they do not see a problem but refuse to look at the history of this tool.

can anyone please let me know if my computer could be causing these problems or is it my hosting company that is at fault.

my site is www.in2town.co.uk

[Matt-Williamson]

Hi Diane,

It loads quickly when I just checked it. Slow load times could be due to lots of things - have you had a look what Google Analytics says about your page load times out of interest?

Content > Site Speed > Overview

Have a look what the average reported is after setting it to the time period your new server has been live. How does this differ from your old servers average?

[dmccarthy]

something is definitely not right.I think your DNS is not configured correctly, get your admin to check that it is resolving to the correct IP address. This probably changed where you moved to the dedicated server.

[ClaireH-184886]

thank you for this, i have sent them a message and hopefully they will get it sorted out, will keep you updated.

[SEO5Team]

Diane,

It's loading up fast for me as well. The gtmetrix report now gives it a "B" grade with a page load time of 1.51 seconds which is pretty good.

[ClaireH-184886]

Thanks for that. i have notified them and it is running faster, so i will keep an eye on it. one of my major problems at the moment in the speed tool is it keeps coming up with  Specify image dimensions  which i have done in my joomla website and it also comes up with Optimize images, which i do as i use photoshop so i am a bit puzzled why it is saying these two things. But i am happy the speed is faster now after getting a new server, will keep testing it over the next few days.

thanks everyone