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    • Comunicare
      Comunicare last edited by

      Hey there

      When we go to our webmaster tools there is a orange triangle. The issue is that Google's robot can not access our site.

      Does anyone know why this could be?

      Thanks!

      1 Reply Last reply Reply Quote 0
      • KevinBudzynski
        KevinBudzynski last edited by

        Do you have a robots.txt file prohibiting indexing (we can start here).

        Comunicare 1 Reply Last reply Reply Quote 0
        • Comunicare
          Comunicare @KevinBudzynski last edited by

          Hey Kevin,

          No we dont...Which would be the next step?

          Thanks again

          1 Reply Last reply Reply Quote 0
          • MagicDude4Eva
            MagicDude4Eva last edited by

            First stop would be to go to GWMT and then go to "Health -> Fetch as Google" and test the homepage and some public pages.

            Have a look at the results provided by GWMT.

            1 Reply Last reply Reply Quote 0
            • KevinBudzynski
              KevinBudzynski last edited by

              After the first step and Gerd's second step, I would check to see if the dns and/or firewall settings are not the issue (I would also assume that your hosting account is already verified).

              If you PM me with the site, I will gladly take a look. Good luck!

              Comunicare 1 Reply Last reply Reply Quote 0
              • Comunicare
                Comunicare @KevinBudzynski last edited by

                Thanks guys!. We are checking it..

                Kevin, please forgive my ignorance , what is PM?

                Cheers!

                1 Reply Last reply Reply Quote 0
                • KevinBudzynski
                  KevinBudzynski last edited by

                  No problem - private message!

                  1 Reply Last reply Reply Quote 0
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