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    4. Why has my OSE csv report been finalizing for 3 days?

    Why has my OSE csv report been finalizing for 3 days?

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    • Rosewood
      Rosewood last edited by

      Hi guys,

      My CSV report has been finalizing for 3 days.

      Is that right?

      I read some posts from last year when there was a backlog

      Is that happening again.

      Can someone have a look at that please?

      Many thanks.

      1 Reply Last reply Reply Quote 0
      • josh-riley
        josh-riley last edited by

        I've had some problems lately with things taking excessively long, too. Generally nothing should take that long. I had one campaign report crawling for 10 days. It's so individualized - I suggested contacting the help team. They can hit whatever trigger or check with engineering (if needed) to get it squared away.

        Rosewood 1 Reply Last reply Reply Quote 1
        • Rosewood
          Rosewood @josh-riley last edited by

          Thank You 🙂

          1 Reply Last reply Reply Quote 0
          • mytouchoftech
            mytouchoftech last edited by

            I've had a number of my reports hang up like that.  I got all but 1 to work if you delete the report and query it up again.  I only had 1 stubborn one that would never finish...

            Rosewood 1 Reply Last reply Reply Quote 0
            • Rosewood
              Rosewood @mytouchoftech last edited by

              Thanks, if it doesn't go through I will give that a go!

              1 Reply Last reply Reply Quote 0
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