Www. version of my site shows nothing in Open Site Explorer

[fxtrader1979]

When I first setup my site the domain was learnbonds.com.  I moved hosts a couple of months ago and as part of the process I asked them to make the site show as www.learnbonds.com  which they did.

Now however when I goto www.learnbonds.com in open site explorer it says there is no data.  When I enter learnbonds.com into open site explorer it gives me data but says that the site has been redirected to the www. version which shows no data.

Also in google webmaster when I try to set the preferred domain as the www. version it gives me the following message:

Part of the process of setting a preferred domain is to verify that you own http://www.learnbonds.com/. Please verify http://www.learnbonds.com/.

I am concerned that this is hurting my SEO and would appreciate any advice you can give.

Thanks

Dave

[Anthony_NorthSEO]

Hi Dave,

This is because of the way Open Site Explorer works. The data itself come from SEOMoz's Linkscape Index, which was last updated in February. However when you enter a site in to OSE, i will check the status of the site and let you know about 301 redirects, which is what your hosting provider implemented in order to display the site as www.learnbonds.com.

So what I think is happening is that www.learnbonds.com has not yet been added to the Linkscape Index, which is why no data is showing. The next update is scheduled for April 27th, so when this update occurs you should see your data for www.learnbonds.com rather then learnbonds.com.

I doubt this is harming your SEO as 301 redirect pass most of your authority to the new domain. The only potential harm is if you had a specific individual page on learnbonds.com that had you had built links to (i.e. learnbonds.com/example.html) and it hasn't been redirected to the correlating page at www.learnbonds.com.

I don't think you need to worry though, this looks to simply be an issue with old data in OSE's index, and isn't a reflection of the current state of your site. Remember OSE's data is not real-time. Check back on the 27th and I think you'll see that everything is good to go.

[fxtrader1979]

Ok great thank you.  Should I not worry about the google webmaster issue either?

Thanks

Dave

[Anthony_NorthSEO]

Hi Dave,

You will need to verify the www verison of your site through Webmaster Tools as well, as it's technically a different site.

It's the same exact process as what you likely did when verifying the non-www version, except the file that you upload to your server will be slightly different (it will contain a different verification code that Google generates for the www version).

If you used a different method, then you should just repeat the process for the www version and then you should be able to set it as the preferred domain. If you have any trouble with the verification, just let me know and I'll be glad to help.

[fxtrader1979]

Great thanks much appreciated.

[Anthony_NorthSEO]

No problem at all. Glad I could help and good luck!