Website traffic data miles behind

[Grumpy_Carl]

Just logged into one of my profiles to review my traffic data and the last traffic is for 9th Jan. Given it is now 22 this is far far from acceptable. Given the high monthly fee charged by this service why is the traffic data so far behind. If other services (cheaper services) can update their traffic data daily or even weekly why should I continue to use SEOMOZ.

The rankings, errors etc are all updated for the 21st of Jan so why not the traffic.

Your's

An unhappy custimer

[JohnW-UK]

"custimer" a deliberate pun?

[kenneth_martin]

My Mister G,

I'm sorry for the confusion and issues with your traffic data. One thing to keep in mind is that traffic data is updated on a weekly basis and the week starts on Monday. Your traffic data will updated on Monday the 23rd and that's why it is currently a week off. Do keep in mind that even though it will update on Monday, it is not guaranteed what time it will actually update on Monday.

Another thing is that all this data is imported directly from Google Analytics and sometimes there can be a problem with the connection. The best thing to do in that scenario is to go into your campaign settings and disconnect, then reconnect. All of you data will be updated.

Hope that helps!

Kenny