Anyone seeing ose csv exports hanging?

[JaspalX]

None of my reports are completing - even if left to run overnight - anyone else seeing this?

There was mention of this in http://www.seomoz.org/q/problems-with-ose-downloads but I get the sense from that thread that the problem was solved back in August.

[KeriMorgret]

Hi Jassy,

Could you also send an email to help@seomoz.org so this can be logged with the help desk? That will get a help desk person to respond to you, and also help us with any trends that might be going on.

Thanks!

[JaspalX]

have logged on zendesk. thanks keri.

[KeriMorgret]

Thanks! Sorry to make you go on two places, but the Q&A system and help desk system don't have a function where I can turn this into a help desk question. You might not hear back from the help desk until they officially open again on Monday, but there's a good chance there's a staffer or two hanging around the help desk and avoiding holiday shopping, so you might hear back earlier than Monday.

Keri

[TheHecksler]

Same to me... email to help@ is out...

thnx.

Hecksler

[TheHecksler]

... but this is an urgent issue. It shouldnt be monday to begin to solve that

Thanks

[KeriMorgret]

Just to let anyone else watching the thread know, the solution has been started, but it may be until Monday before things can be finished and this fixed -- but it has been started.

[JaspalX]

All working now, thanks!