Frequency of the Campaign reports

[CalistonDigital]

Hello there,

I would like to know the frequency of the New Rankings and On-page reports for the campaigns that we set up. We received our last campaign report on 3rd September for all the 5 campaigns. We also received 2 reports again on 9th September. Can you please let me know how often do we get these reports and can we manage to receive them every week or fortnight.

Best Regards

Sandeep

[ShaMenz]

Hi Sandeep,

Keyword Rankings are updated every Wednesday and On-page reports are available on demand for any keyword that is loaded in your campaign and any page that you choose to enter.

Crawls Diagnostics are usually updated weekly on whichever day of the week you originally set up the crawl, but crawling is currently disabled due to a major outage on the weekend. There is a post in the Blog about the outage, which SEOmoz staff are updating from time to time to keep us  all in the loop.

Once crawls are re-enabled things will go back to the normal weekly crawl schedule.

Hope that helps,

Sha

[CalistonDigital]

Hi Sha,

Thank you very much for the clarification. Much appreciated.

Best regards

Sandeep

[ShaMenz]

You're welcome.

Happy to help

Sha

[CalistonDigital]

Hi Sha,

I have looked into my previous reports and the last one i received was on 9th of September. I didn't receive any reports for the last two weeks for any of the campaigns. I even checked the campaign settings to make sure i did not made any changes to the email alerts. Can you please explain to me why this has happened.

Best regards

Sandeep

[KeriMorgret]

Hi Kostas

A quick note that Sha isn't a staff member and doesn't have visibility into your campaign (though she's an awesome part of our community and we're so happy to have her here!). For this it's probably time to email help@seomoz.org and see if they can shed some light on what happened. I'm an associate, but don't have that type of view into your account either.

The post that she's referring to with details about the crawl outage is at http://www.seomoz.org/blog/crawl-outage and we're keeping it updated as we have more information. Also, keep an eye on the SEOmoz Twitter account, as we'll post there when there are updates to the post.

Keri