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Hi William! My search Monday morning from California for "Florist Middlefield OH" is currently showing your client #1 in both the local pack and organic results. If you're seeing the organic ranking appear and disappear, it could be: Google testing things The result of whatever the crawl issue was or is; do you have confirmation from Google Search Console that the homepage is fully crawlable? Something else ... is there any pattern to the appearance/disappearance of the organic ranking? Like, are you searching for it at the office and seeing it, or searching for it at home and not seeing it? Or searching during open hours and seeing it, but searching after hours and not seeing it? Is there any pattern?