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Hi Mark, Google's rule is 1 listing per physical location. So, if you've opened a new office (congrats!) that means starting a second, totally separate listing on Google. I believe you'll find Google's guidelines to be a big help: https://support.google.com/business/answer/3038177?hl=en Just be sure: This is a physical location with in-person contact with customers You have a unique local area code phone number for the new branch. Hope this helps!

Hi Mark, I don't know a ton about product reviews beyond the concept of them existing within Google Shopping. See: http://adwords.blogspot.com/2014/07/helping-shoppers-decide-with-product.html This is completely different than local business reviews, which are loosely associated with G+ Local pages and appear in the Local packs of results. If you wish to re-purpose local business reviews from various platforms (Google+ Local, TrueLocal, Linkedin, etc. as you mentioned) you will need to research their policies to discover whether they permit re-use of their content on your website. I've linked to a Mike Blumenthal post, above, that fully explains Google's policy, but you would need to research the policies of any other platforms to see if they permit re-publication on your website. In addition to this, some other sources will also show in-SERPs review stars in Google's organic results. Facebook is an example of this: http://www.localvisibilitysystem.com/2015/06/29/facebook-reviews-now-get-you-rich-snippet-review-stars-in-the-local-search-results/ Hope this helps!