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Hi Ben, It's still in Beta, but I know Michael and I think it looks pretty good, from my brief glance. Michael Borgelt is a really smart fellow. You're very welcome!

Well, it's like any other International targeting. If it was a site targeted to India only, I would have suggested .in domain for sure and hosting in India maybe. In this, I would just concentrate on Google and English. You should be good.

Thanks for your replies. I do not know what they were ranking for their main keywords a year ago because I wasnt working on the account back then and dont have any webposition reports from that time. I do have analytics for back then and can see they were getting like 40 click thrus a day for each exact keyword and now there are basically none for those keywords. Interestingly, according to webposition, they are on the second page of google now for these really huge high traffic keywords,  but the same keywords on webmasters tools show low impressions and a position of 380. The top keywords shown on webmasters tools are all much more obscure terms from the blog. Webmaster tools also shows 400 not founds and 70,000 pages restricted by robots text. I addressed these issues with our programmer in early January and he said the robots was as it should be and the not founds were taken care of but doesnt look like anythings changed. Basically the only keywords the site is getting click thrus thru search on are much more obscure things that are mentioned in different blog posts. For example, it would be like my site used to get traffic for "custom motorcycles" (just an example)but now if I have a blog post for brown leather motorcycle seat, we'll get a handful of click thrus for something like that but we have lost all the heavy hitting keywords. No site map on WT but if you google site: it shows 32,000 pages. Thanks again.

Hi All! I want to be certain I'm understanding your query correctly. Are you saying that you want the client to rank organically for 'insurance' or that when you search for 'insurance' local results (with a grey pin) are coming up but that your client is not included amongst them? Please, explain. Thanks! Miriam

I'll just add that I wrote a post about this topic recently: http://www.seomoz.org/blog/im-ranking-wheres-my-traffic