Questions
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804 crawl error Squarespace site
Hey there! Tawny from Moz's Help Team here. Oh gosh, I think I have to be the bearer of bad news here; our tools aren't going to be able to crawl this site. Unfortunately at this time our crawler isn't compatible with Server Name Indication (SNI), which appears to be in use on your site. In general, SNI is a totally acceptable security configuration, but our crawler simply isn't equipped to be able to handle these settings. The good news is that our team has been working hard on a new crawler that will support this configuration and this crawler is currently in its Beta phase. The bad news is that this beta crawler has been blocked by SquareSpace, so it won't be able to crawl SquareSpace sites. I'm afraid that means we don't have a good solution for this site. If you were to use our primary crawler, you'd continue to get these 804 errors related to SNI compatibility. If you were to use the beta crawler, you'd be blocked with a 403 forbidden error from SquareSpace. I'm sad to say that we don't have a solution for crawling your site at this time. I'm really sorry about that! We totally understand if that means that you need to cancel and look for other tools to better fit your needs. If there's anything else we can do to help you out, feel free to drop us a line at help@moz.com and we'll do our best to sort things out for you.
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