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No worries - I appreciate your attention to this matter. It is a confounding problem that I am frustrated with the black box of terrible search results for legitimate pages. I am open to an ideas/suggestion you may have. Thanks, again!

Thank you for your response. I use Alexa audits, Bing and Google webmaster, Google Analytics and SEOBOOK. While I found the reports in SEOmoz great to use as a roadmap of items to address to improve my optimization, the actual results never materialized., much to my frustration. I will check into the other tools you stated to see if I can find any additional help there. Thanks!